NewsLetter for Monday December 1st, 2003

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Note from the Editor:  Well, I guess you have noticed that we haven't put out a newsletter in about a month.  We have been working to get our new 2004 database and catalog online for our customers to utilize.  We are just finishing up our wholesale purchase center database and image pool.  Once this is complete, we will update our most recent website purchase customers.  If you have purchased a website within the last 45 days, you will automatically get this update.  If you have purchased a website package within the last year, we are offering this update to your mirror site for only $99.00.  If you would like this update, please contact our design dept.  Along with the new database and images, you will also get upgrades for example (Customer accounts, Affiliate tracking within your administration console and much more).  Please contact our design dept. for more details. 
                      Editor

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Pemberley Collection™ Pillow Covers. The excitement of the Mediterranean influence is carried forward with this beautiful red pillow cover. The shimmering gold thread weaves it’s magic through this design and is complemented with red satin fringe piping. Made of cotton chenille, this set of two each measures 153/4" square. Retail $37.95
Basic Price:  US$16.80
Upgrade Price:  US$8.40

From the inlaid semi-precious stones, representing the countries of the world, to the deep blue sea, this Kassel™ Small 220mm World Globe stands 15" tall and will bring attention and beauty to your home. Features a light gray, three-legged stand with ball feet. Presentation samples of each of the semi-precious stones is included.  Retail $499.95
Basic Price:  US$222.80
Upgrade Price:  US$111.40

Giovanni Navarre™ "Italian Stone Design"™ Genuine Suede Leather Jacket. Ladies and gentlemen take a step forward in this fashionable tan, leather jacket. This beautiful genuine suede jacket breathes naturally and can we worn year ‘round. A wardrobe must. Size Large. Available in sizes M-3X.  Retail $59.95
Basic Price:  US$24.00
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Metrics
By Martin Jelsema

Metrics: Two categories of metrics are explored in measuring the effectiveness of brands, Image and Impact. Together, they comprise the elements by which brand equity can be measured. Metrics are tied closely to Brand Management. They are the score cards of past performance and the indicators of future activity.

  • Image Metrics: These are the measurements of a brand's ability to raise above the static of the marketplace and carve out a position in the collective minds of prospects and customers. It has to do with communication programs and the extent to which the product or service fulfills the promises of those programs.
    • Awareness: Within each market segment, what percent of buying influences are even aware the product exists. Awareness is usually determined through unaided recall with a question like: "What products come to mind when I say (category)".
    • Recognition: Similar to awareness, recognition is usually determined through added recall, usually a list of products from which research respondents pick those they recognize.
    • Relevance: This is a measure of the importance of the product or service to respondents' life style or work. In B-2-B environments, the relevance of both the product category and the product are important in determining the type and tenor of promotional programs. Also issues of price elasticity, distribution channels and sales approaches can be realistically developed once relevancy is determined.
    • Preference: In research, asking a customer an open-ended question like "Which supplier's product do you prefer?" will suffice if the respondent doesn't know who is doing the research.
    • Loyalty: Here we want to determine what activities would have to take place before customers would switch from their existing supplier. The best way to ascertain this information is through in-depth interviews and through industry observation. For any product category, loyalty can be relative

 

Article Continues below...

Sample of our Price Reduction

GFTAN Giovanni Navarre Genuine Suede Leather Tan Suede Jacket


Giovanni Navarre Italian Stone Design Genuine Suede Leather Jacket. Ladies and gentlemen take a step forward in this fashionable tan leather jacket. This beautiful genuine suede jacket breathes naturally and can we worn year around. A wardrobe must. Size medium. Available in sizes M-3X.

Retail Price: $54.95
Basic Member Price: $24.00

Upgraded Member Price: $12.00

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Login now.  All new products for 2003 have been added to our database.  

 

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Continued...

  • Impact Metrics: These measurements determine performance and are the most critical elements in determining Brand Equity.
    • Market Share: For each market segment, determine the brand's share of market as well as the shares of competitive brands to assess relative market strengths. The larger the market share, the more a brand can assume a leadership role and realize economies or scale.
    • Profitability: The bottom line. The ultimate measure. As a brand contributes to the company's profit, the more it is likely to be granted the attention needed to continue its contributions.
    • Price Premium: Tied to Profitability and Market Share, this is a measure of the amount over the average price your brand can command. It is a measure of leadership in the brand's category as well as a source of increased revenue.
    • Life Cycle: Within the life cycle of a product category are the life cycles of the brands themselves. Determining where your brand is along its life cycle is vital because it dictates how it will be marketed. Is it time to bring a "new, improved" version to market? Is it time to retire a mature brand? Is it time to "milk" a cash cow? Should the present brand be replaced entirely? Yes, this is impactful.
    • Customer Life Value: Determine the value of a customer over the life of their average tenure as a customer and utilize this information to determine how much you are willing to spend to get a customer, how vital it is to hold on to existing customers, and how you will position the brand to attract those customer types representing the most value.
  • Brand Equity: This is a relatively new measurement concept - assigning a dollar value to a brand. It has been introduced into accounting practices to determine the value of the asset called brand during the 1990's. It helps determine the actual value of a business. Many elements can be considered in valuing a brand. Those listed below define the assets most used to establish brand equity.
    • Brand Loyalty: This asset combines characteristics associated with Image (Brand Loyalty, Name Awareness) and Impact (Customer Life Value and Price Premium).
    • Name Awareness: This is the spectrum of Awareness, Recognition and Preference and also measures relative confidence and commitment on the part of market segments. Brand Personality and Differentiators, as they are communicated along with the name, also play a part in establishing a brand's equity.
    • Perceived Quality: Here, Brand Personality, Differentiators and Positioning have a strong place in the mix, for they are the attributes customers use to make judgments about products - your and your competitors. Price and Loyalty play a role as well.
    • Brand Associations: Though often difficult to quantify, associations with which the brand is consciously linked - say with a sports event, a charity, a celebrity, a joint venture - can enhance a brand's perceived image.
    • Other Proprietary Assets: These will vary depending upon product, market and situation. Examples include trademarks and patents, strong distribution relationships, corporate integrity.

Determining a brand's equity is a complex activity which needs to involve accounting as well as marketing experts. Most likely it will be tackled if a brand or a company is going to valued for acquisition or merger.

 


The views of our authors don' t necessarily reflect the views and policies of this company or its advertisers.


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